PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. We maintain this web site as a service to our customers, and by using our site you are agreeing to comply with and be bound by the following terms of use. Please review the following terms and conditions carefully, and check them periodically for changes.
- Acceptance of Agreement.
You agree to the terms and conditions outlined in this Terms and Conditions of use Agreement (“Agreement”) with respect to our site (the “Site”). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended by us at any time and from time to time without specific notice to you.
- DELIVERIES OF PRODUCTS
You recognize that the availability of Products affects their delivery. While Imax Refrigerator Malaysia strives to deliver within the specified timeframe within 7-14days, it’s understood that despite regular updates to stock information on the Platform, a Product might become unavailable between updates. Estimated delivery times provided are approximate, and unforeseen delays can arise. The punctuality of delivery is not critical, and Imax Refrigerator Malaysia cannot be held responsible for any delivery delay, regardless of the cause.
In addition, all our products will only be delivered to the ground floor at the destination. It is the customer’s responsibility to check the appearance and parts of the product at that time. Imax Refrigerator Malaysia will not be responsible for any damage or scratches to the product after the customer signs for it, and the product cannot be exchanged.
Then, if the customer entrusts a third-party moving team or company to move the Imax Refrigerator Malaysia products upstairs, the customer will have to bear the repair costs for any damage and appearance scratches caused to the commercial refrigerator during the moving process.
- ORDER ACCEPTANCE AND PRICING
The contract between you and us will be completed upon the delivery of the Products you’ve ordered, unless we have communicated our inability to accept your order.
Non-acceptance of an order may occur due to:
– Unavailability of the ordered product
– Failure to obtain payment authorization
– Identification of pricing or product description errors
Please note, the risk of damage or loss of the Product transfers to you upon delivery. If you wrongfully fail to accept delivery, the risk transfers at the time we tendered delivery. However, ownership of the Product remains with us until full payment is received.
BACK ORDERS
At times, a product may be temporarily out of stock. Should this occur, you’ll receive an email allowing you the choice to cancel or modify your order. To facilitate communication, ensure you provide us with your email address during ordering. Should you opt to wait, please anticipate a potentially extended wait beyond the stated delivery schedule.
PRODUCT CHANGES
Imax Refrigerator Malaysia reserves the right to alter any offered products or their prices without prior notice. Information regarding products may not always reflect the most current details, and Imax Refrigerator Malaysia does not commit to updating such information continuously.
CANCELLATION OF ORDER
If you decide to cancel your order after order confirmation but before shipment, we will deduct 20% of your payment as an administrative fee. The balance after deducting administrative fees and transaction fees will be refunded to you. Once your order has shipped, you cannot cancel your order. We will not refund your payment even if you return the product to us.
- Copyright
The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks, registered trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed by Section 4, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.
All images used in this website are solely for illustration purposes only; actual item / colour may vary.
- User Submission.
By contributing any content, including comments, reviews, or suggestions (“Submissions”) to the Site, you acknowledge and agree that such Submissions become our exclusive property and will not be returned to you. Furthermore, in addition to the rights related to the Submission, when you share comments or reviews on the Site, you grant us permission to use the name you provide alongside such content. It is important that you use a valid email address and refrain from impersonating others to mislead us or any third parties regarding the origin of your Submissions. While we retain the right to remove or modify any Submissions, we are not obligated to do so.
- Disclaimer.
The information from or through the site are provided “as-is,” “as available,” and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The information and services may contain bugs, errors, problems or other limitations. We and our affiliated parties have no liability whatsoever for your use of any information or service. In particular, but not as a limitation, we and our affiliated parties are not liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The negation of damages set forth above are fundamental elements of the basis of the bargain between us. This site and the information would not be provided without such limitations. No advice or information, whether oral or written, obtained by you from us through the site shall create any warranty, representation or guarantee not expressly stated in this agreement.
- Privacy Policy.
Our Privacy Policy may change from time to time and is therefore part of this Agreement. It is your responsibility and obligation to go to the Privacy Policy page to learn more about it yourself.
You represent and warrant that if you are purchasing something from us or from our Merchants that (i) any credit card information you supply is true, correct and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes.
You cannot hold us liable for any issues, interruptions, or mistakes related to your selected payment method. We retain the right to alter or terminate any payment method, temporarily or permanently, without notifying you or providing a justification.
Regarding refunds, we do not assure the promptness of funds being deposited into your account. It’s important to understand that refund processing times vary among different payment providers and are beyond our guarantee.
- Links to Other Web Sites.
The Site contains links to other Web sites. We are not responsible for the content, accuracy or opinions express in such Web sites, and such Web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Web site on our Site does not imply approval or endorsement of the linked Web site by us. If you decide to leave our Site and access these third-party sites, you do so at your own risk.
- Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
All responsibility or liability for any damages caused by viruses contained within the electronic file containing the form or document is disclaimed. We will not be liable to you for any incidental, special or consequential damages of any kind that may result from use of or inability to use our site. Our maximum liability to you under all circumstances will be equal to the purchase price you pay for any goods, services or information.
- Use of Information.
We reserve the right, and you authorize us, to the use and assignment of all information regarding Site uses by you and all information provided by you in any manner consistent with our Privacy Policy.
- Product warranty
We provide 1-year Manufacturer warranty, except: wear and tear for our chillers/freezers and 5 years for chest freezer series. We will be held responsible if the damages of the product is damaged by us. As for the two-year/three-year additional warranty policy, customers have the responsibility and obligation to go to the relevant page to understand its terms and conditions. If the product loses its product warranty, Imax Refrigerator Malaysia shall not at any point of time be held responsible in this event.
