This privacy notice explains how we, Hi-Ten Trading Sdn Bhd (709676-X) process your personal data.
When you will or have provided us with your personal data. Such personal data may include your name, identity card number, contact details, data date of birth, gender, marital status, nationality, preferred language, occupation and monthly income and financial information.
We will be processing your personal data for the following purposes:-
- performing obligations in the course of or in connection with the provision of the goods and/or services requested by you;
- verifying your identity;
- responding to, handling and processing queries, requests, applications, complaints and feedback from you;
- managing the customer relationship;
- processing payment or credit transactions;
- sending the marketing information about the goods or services including notifying you of the marketing events, initiatives and promotions, lucky draws, membership, rewards schemes and other promotions;
- complying with any applicable laws, regulations, codes of practice, guidelines or rules, court order or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
- any other purposes for which you have provided the information;
- transmitting to any unaffiliated third parties including third party service providers for and agents; and relevant governmental and/or regulatory authorities, whether in Malaysia or abroad, for the aforementioned purposes; and
- any other incidental business purposes related to or in connection with the above.
Website. When you register for an account or use the services provided through our website such as https://www.imaxrefrigerator.com.my, we will be processing your personal data such as your name, email address, identity card number, contact detail, billing information and some demographic information such as gender and date of birth. It is mandatory for you to provide us with your name, identity card number, contact information and email address to register for an account and also to use our services.
We will process your personal data for the following purposes:-
to register an account with us;
to contact and know our customer
to process your orders and order fulfillment.
to provide a more personalized experience on our website
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.
When you visit our website, we automatically log your internet protocol (IP) address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We do not store this information and uses it for the sole purpose of sending this one-time email.
From time to time we may send out messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News newsletters, they will contain promotional materials from our site.
Other Purposes. Other than the purposes stated above, we will generally process your personal data:-
for fulfilment purposes;
for research, statistical, data matching and product development; and
to communicate with you for all the above purposes
Marketing. Unless you opt-out, we will process your personal data for present and future marketing purposes. If you have opted to be contacted for these purposes, we may contact you by way of telephone, electronic communications or by post.
Contacting Us. If you would like to make any inquiries or complaints or request access or correction of the personal data or opt out from receiving direct marketing materials, please contact us at:-
Customer Service
Address: No. 12, RCI Park, Jalan Kesidang 2, Kawasan Perindustrian Sg Choh, 48200 Serendah, Selangor
Tel : 012-3868 210
Email: enquiry@powercool.com.my
As a a subscriber of our site, you may correct or update your personal data by clicking on the ‘My Account’ link at the top of any page, entering your ID, password and birth date when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the ‘My Account’ section, or the ‘Contact Us’ section.
Any request of access or correction of personal data may be subject to a fee and also to any privacy or data protection laws. Where you elect to limit our right to process the personal data, you may contact us in writing. For avoidance of doubt, the limitation does not include processing of mandatory personal data.
We have the right to amend the Privacy Notice at any time and if we do so, we will post those changes on our website http://www.imaxrefrigerator.com.my. By continuing to be our member or using our services, you are deemed to have accepted to the changes.
